I am now dumber for having gone to training
Friday, July 23rd, 2010I had to go to some training for work. It was terrible. I am not against learning, but I am against bad training. Here are the top five things that made this training ridiculous at best.
5. People taking too many of the free snacks. Don’t get me wrong, I love free snacks as much as the next person. As a matter of fact, I often joke about taking my big purse somewhere when there is going to be snacks. However, I joke about it, I don’t actually take half a dozen cookies and a fist full of nutrigrain bars off the table. I was embarrassed on their behalf.
4. The hostile environment. I guess I always figured training was a fairly neutral environment. It started with the fact that it seemed like the trainer drew the short straw in having to come there. She was a bit surly. Combine that with the fact that the room is filled with people who are not really interested in doing things differently, and it felt more like a hostage negotiation. Had they run out of pretzels the whole place could have turned into a riot.
3. The trainer doesn’t know how to use the software. Well, that’s not fair, she knew how to use it, sort of. However, there was more than one occassion when she had to click on several things before she got the right one (which led to mass confusion from the not wanting to be here in the first place masses) and answered at least three questions with “ummm…I don’t know…I don’t really use this that often”. really?
2. The trainer is hard of hearing. You have to repeat your question a minimum of four times and literally scream it at her. And she is the one that is irritated because you are not talking loud enough (thereby adding to the already combative mood of the audience).
1. Many of the people there being trained barely know how to use email and feel the need to ask obvious questions. This was the “advanced” portion of the training, so I guess they figure you have at least googled something at some point in your life. However, based on some of the questions, I’m not sure if these people even HAVE computers.
Bonus Reason: After explaining how to use a certain feature of the software for an hour and half, the presenter says “But I don’t know who would ever use this”.
sigh…




